Delay in processing and payments
Nov 7, 15:43 UTCResolved - This incident has been resolved.Nov 7, 13:11 UTCMonitoring - Settlements are ready and all payments have been cleared. Funds should be available now or later today.Nov 7,...
View ArticlePOS Terminals - degraded service
Nov 24, 02:39 UTCResolved - PAX POS are now working normally on 4G.This incident is considered resolved.Nov 23, 07:07 UTCUpdate - The incident is still ongoing but our telco provider is working on a...
View ArticleMastercard disruption impacting SecureCode (3DS) transactions
Nov 30, 09:35 UTCResolved - This incident has been resolved.Nov 30, 09:22 UTCMonitoring - The situation seems to be resolved, we are observing transactions flowing normally since around 9:10 GMT.Nov...
View ArticleATM transactions declined for some credit cards
Jan 10, 17:02 UTCResolved - The service has been restored and transactions have been flowing normally now for some time.Jan 10, 15:03 UTCUpdate - This is not impacting all cards and not all ATMs. We...
View ArticleLatency issues in Mastercard 3D Secure Services
Jan 17, 15:45 UTCResolved - The issue has now been fully resolved and transactions are being processed as normal.Jan 17, 14:46 UTCInvestigating - Latency issues are causing some transactions in the...
View ArticleDegraded Network Performance
Jan 18, 11:10 UTCResolved - This incident has been resolved.Jan 18, 11:01 UTCMonitoring - The routing problems appears to be fixed by our service provider and services should now be available...
View ArticleIssuing Webservices Errors
Jan 20, 03:48 UTCResolved - This incident has been resolved.Jan 20, 03:47 UTCInvestigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
View ArticlePOS Terminals - degraded service
Feb 16, 16:23 UTCResolved - This incident has been resolved.Feb 16, 15:26 UTCIdentified - The issue affects a part of Ingenico terminals in Iceland only. It is caused by an error at a service provider....
View ArticleMerchant Portal Saga - Degraded Functionality
May 5, 18:40 UTCResolved - This incident has been resolved.May 5, 15:32 UTCInvestigating - Our merchant portal Saga is experiencing some issues leading to degraded or limited functionality. Our team is...
View ArticleInvestigating degraded service in the Acquiring Authorization System
May 9, 10:26 UTCResolved - This incident has been resolved.May 9, 10:26 UTCUpdate - We are investigating some issues in our Acquiring authorization system. These issues might affecting some merchants....
View ArticleDegraded Network Performance
May 9, 11:08 UTCResolved - The incident is now resolved. The outage impacted several web systems for approximately 19 minutes between 10:23 and 10:42 but authorisation systems seem to have remained...
View ArticleInvestigating degraded service in the Acquiring Authorization System
May 17, 14:00 UTCResolved - We are investigating some issues in our Acquiring authorization system. These issues might affecting some merchants. Updates will follow.May 17, 14:00 UTCInvestigating - We...
View ArticleIssuing Service degraded on Service WebSites
May 17, 14:09 UTCResolved - This incident has been resolved.May 17, 14:01 UTCInvestigating - We're experiencing an elevated level of website errors and are investigating. Updates will follow.
View ArticleIssuing Service degraded on Service WebSites
Jul 26, 18:44 UTCResolved - This incident has been resolved.Jul 26, 18:42 UTCInvestigating - We're experiencing an elevated level of website errors and are investigating. Updates will follow.
View ArticleIssuing Service degraded on Service WebSites
Jul 26, 18:46 UTCResolved - This incident has been resolved.Jul 26, 18:45 UTCInvestigating - We're experiencing an elevated level of website errors and are investigating. Updates will follow.
View ArticleInvestigating degraded service in the Acquiring Authorization System
Nov 5, 17:40 UTCResolved - We are investigating some issues in our Acquiring authorization system. These issues might affecting some merchants. Updates will follow.Nov 5, 17:39 UTCInvestigating - We...
View ArticleIssuing Webservices Errors
Nov 16, 12:53 UTCResolved - This incident has been resolved.Nov 16, 12:37 UTCInvestigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
View ArticleIssuing Webservices Errors
Nov 16, 13:03 UTCResolved - This incident has been resolved.Nov 16, 12:59 UTCInvestigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
View ArticleIssuing Webservices Errors
Nov 16, 13:33 UTCResolved - This incident has been resolved.Nov 16, 13:32 UTCInvestigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
View ArticleIssuing Webservices Errors
Nov 16, 14:13 UTCResolved - This incident has been resolved.Nov 16, 13:51 UTCInvestigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
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