Issuing Service degraded on Service WebSites
May 17, 14:09 UTCResolved - This incident has been resolved.May 17, 14:01 UTCInvestigating - We're experiencing an elevated level of website errors and are investigating. Updates will follow.
View ArticleIssuing Service degraded on Service WebSites
Jul 26, 18:44 UTCResolved - This incident has been resolved.Jul 26, 18:42 UTCInvestigating - We're experiencing an elevated level of website errors and are investigating. Updates will follow.
View ArticleIssuing Service degraded on Service WebSites
Jul 26, 18:46 UTCResolved - This incident has been resolved.Jul 26, 18:45 UTCInvestigating - We're experiencing an elevated level of website errors and are investigating. Updates will follow.
View ArticleInvestigating degraded service in the Acquiring Authorization System
Nov 5, 17:40 UTCResolved - We are investigating some issues in our Acquiring authorization system. These issues might affecting some merchants. Updates will follow.Nov 5, 17:39 UTCInvestigating - We...
View ArticleIssuing Webservices Errors
Nov 16, 12:53 UTCResolved - This incident has been resolved.Nov 16, 12:37 UTCInvestigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
View ArticleIssuing Webservices Errors
Nov 16, 13:03 UTCResolved - This incident has been resolved.Nov 16, 12:59 UTCInvestigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
View ArticleIssuing Webservices Errors
Nov 16, 13:33 UTCResolved - This incident has been resolved.Nov 16, 13:32 UTCInvestigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
View ArticleIssuing Webservices Errors
Nov 16, 14:13 UTCResolved - This incident has been resolved.Nov 16, 13:51 UTCInvestigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
View ArticleInvestigating degraded service in the Acquiring Authorization System
Nov 16, 15:21 UTCResolved - We are investigating some issues in our Acquiring authorization system. These issues might affecting some merchants. Updates will follow.Nov 16, 14:15 UTCUpdate - We are...
View ArticleDegraded Network Performance
Nov 16, 19:40 UTCResolved - The incident has been resolved. All services should be available as usual now.Nov 16, 17:57 UTCUpdate - We have implemented a mitigation, and are monitoring the situation as...
View ArticleMinor disturbance related to yesterday's incident
Nov 17, 11:19 UTCResolved - Services are operational.Nov 17, 10:03 UTCIdentified - We are getting notifications of interruptions to some clients that seem related to the resolution of yesterday's...
View ArticleIssuing Service degraded on Service WebSites
Dec 19, 16:54 UTCResolved - This incident has been resolved.Dec 19, 16:54 UTCInvestigating - We're experiencing an elevated level of website errors and are investigating. Updates will follow.
View ArticleIssuing Webservices Errors
Dec 19, 16:55 UTCResolved - This incident has been resolved.Dec 19, 16:55 UTCInvestigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
View ArticleInvestigating degraded service in the Acquiring Authorization System
Jan 28, 09:12 UTCResolved - We are investigating some issues in our Acquiring authorization system. These issues might affecting some merchants. Updates will follow.Jan 28, 09:12 UTCInvestigating - We...
View ArticleIssuing Service degraded on Service WebSites
Jan 28, 11:09 UTCResolved - This incident has been resolved.Jan 28, 11:05 UTCInvestigating - We're experiencing an elevated level of website errors and are investigating. Updates will follow.
View ArticleDegraded Network Performance
Feb 1, 12:14 UTCResolved - This incident has been resolved.Feb 1, 11:51 UTCUpdate - We are continuing to monitor for any further issues.Feb 1, 11:29 UTCMonitoring - There was a short interruption...
View ArticleIssuing Service degraded on Service WebSites
Feb 21, 01:10 UTCResolved - This incident has been resolved.Feb 21, 01:08 UTCInvestigating - We're experiencing an elevated level of website errors and are investigating. Updates will follow.
View ArticleIssuing Webservices Errors
Feb 21, 01:12 UTCResolved - This incident has been resolved.Feb 21, 01:11 UTCInvestigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
View ArticleDegraded Network Performance
Feb 21, 02:05 UTCResolved - This seems to have been an external event impacting a part of internet connections to us. The situation looks resolved since approximately 01:15.Feb 21, 01:30 UTCMonitoring...
View ArticleIssuing Webservices Errors
May 28, 08:44 UTCResolved - This incident has been resolved.May 28, 08:43 UTCInvestigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
View ArticleInvestigating degraded service in the Acquiring Authorization System
Jul 19, 05:35 UTCResolved - We are investigating some issues in our Acquiring authorization system. These issues might affecting some merchants. Updates will follow.Jul 19, 05:34 UTCInvestigating - We...
View ArticleMerchant Portal SAGA Degraded Functionality
Jul 25, 17:13 UTCResolved - This incident has been resolved.Jul 25, 16:49 UTCMonitoring - Services have recovered and we are monitoring the situation.Jul 25, 15:29 UTCIdentified - We are still working...
View ArticleMerchant Portal SAGA in RCP - Degraded Functionality
Jul 29, 10:59 UTCResolved - This incident has been resolved.Jul 29, 10:50 UTCMonitoring - A fix has been implemented and we are monitoring the results.Jul 29, 09:52 UTCInvestigating - Our merchant...
View ArticleDegraded Network Performance
Aug 13, 14:52 UTCResolved - This incident has been resolved.Aug 13, 14:17 UTCUpdate - Hosted Checkout Page has been working now for a while. We are working on restoring the Customer Portal.Aug 13,...
View ArticleInvestigating Interruptions in Issuing Authorization System
Sep 19, 14:20 UTCResolved - We consider this incident resolved now. Issuing authorization and web services have been stable since 9:29 GMT, with occasional spikes in response time as we addressed and...
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